No Family Should Navigate Crisis Alone
We exist to walk alongside families in their most difficult moments, providing expert guidance and unwavering support from crisis through recovery.
Our Mission
At ORCA, we believe that no family should navigate the chaos of addiction or mental health crises alone. Our mission is to guide families and individuals from the darkest moments of crisis into the light of recovery. Through compassionate intervention, personalized case management, and ongoing companionship, we help create a path forward, one that leads to hope, healing, and long-term stability.
Addiction and mental health crises can overwhelm families, leaving them feeling lost and uncertain about where to turn. Too often, these situations escalate, causing further damage to relationships, careers, and personal well-being. ORCA exists to provide families with the support, expertise, and care they need to help their loved ones regain control of their lives and start the recovery process. Our team has years of experience in crisis intervention and recovery management, and we know how to guide families through the most difficult situations with clarity and confidence.
The People Behind ORCA
A dedicated group of professionals with deep expertise in addiction recovery, mental health, and family crisis management.
Theo Puccio
Co-Founder | Board Certified Interventionist
A distinguished interventionist and care manager, renowned for his unique approach to crisis management and his expertise in serving clients who are experiencing psychosis.
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Michael Campbell
Co-Founder
Mike’s commitment to the field of behavioral health is deeply rooted in his own personal journey of recovery, applying lived experience and professional expertise to empower individuals and families.
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Mark Hennessy
Board-Certified Interventionist | Family Case Manager
A Board-Certified Interventionist whose passion for helping families stems from his own personal experience navigating addiction treatment.
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Wes Fischer
Addiction & Mental Health Specialist
Holds new-client onboarding and provides hands-on case management, bridging intervention, safe transport, and aftercare.
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Chloe Cramer
Parent Coach | Family Case Manager
Works with families navigating addiction and mental health crises, drawing on both professional training and lived experience, including her own recovery after a family intervention.
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Ben Kirsch
Director of Operations and Finance
Oversees financial operations, billing, and internal systems at ORCA. Joined ORCA in 2025 after graduating from the University of Michigan with a degree in Economics.
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Eve Ruff
Strategic Advisor
For more than two decades, Eve has worked tirelessly with families and individuals dealing with severe substance use disorders and other mental health issues.
View Bio →What O.R.C.A. Stands For
Four principles that guide everything we do for the families and individuals we serve.
Ownership
We take full responsibility for the families we work with, treating every case as if it were our own. Accountability drives results.
Resilience
Recovery is never a straight line. We stay the course through setbacks, celebrating progress and adapting when challenges arise.
Community
Healing happens in connection. We build a support network around each family, ensuring no one walks the path alone.
Adaptability
Every family is different. We tailor our approach to each unique situation, adjusting as needs evolve throughout the recovery journey.
Ready to Get Started?
If you're worried about a loved one and aren't sure where to turn, ORCA is here to help. Contact us today for a confidential consultation, and let's take the first steps together toward a brighter future.